What data will be deleted?
When your deletion request is processed, the following data will be permanently removed from our systems:
- Account Information: Your email address, username, and profile details.
- Application Data: Your search history, favorites, and app preferences stored in the cloud.
- Subscription References: Anonymous user identity mappings on RevenueCat.
How to request deletion
You can use one of the following methods to delete your data.
Account deletion
Permanently removes your profile, preferences, and associated personal records.
How to perform: You can perform this action instantly by navigating to Settings > Delete Account within the app.
Data deletion only
Keeps your account active but clears specific historical data or activity records.
How to request: Send an email to contact [at] torchingale.com .
Requesting via email
If you cannot access the app or prefer to request deletion manually, please email us from your registered email address.
- For account and data deletion:
Subject:Evraka - File Manager Account Deletion Request
Email: contact [at] torchingale.com - For data deletion only:
Subject:Evraka - File Manager Data Deletion Request
Email: contact [at] torchingale.com
Important information
Requests submitted via email will be processed within 7 business days after security verification. Once the account deletion is processed, this action cannot be undone. Data deletion requests may also result in the loss of specific features or history within the app.