What data will be deleted?
When your deletion request is processed, the following data will be permanently removed from our systems:
- Account Information: Your account identifier, email address, display name, and profile picture if provided.
- Task Content: Tasks and related details, including titles, difficulty and priority levels, due dates, and completion or give-up status.
- Progress Data: Your progress state, points, statistics, streaks, and related activity history.
- Subscription References: Subscription status and anonymous purchase entitlement references used to manage paid features.
- Notification Data: Device tokens used to deliver reminders you enabled.
- Technical Data: App, device, diagnostic, and crash report references tied to your account where applicable.
How to request deletion
You can use one of the following methods to delete your data.
Account deletion
Permanently removes your profile, preferences, and associated personal records.
How to perform: Open Settings > Account > Delete Account and follow the confirmation steps to remove your account and associated data.
Data deletion only
Keeps your account active but clears specific historical data or activity records.
How to request: Send an email to contact [at] torchingale.com .
Requesting via email
If you cannot access the app or prefer to request deletion manually, please email us from your registered email address.
- For account and data deletion:
Subject:Rana - Eat the Frog Account Deletion Request
Email: contact [at] torchingale.com - For data deletion only:
Subject:Rana - Eat the Frog Data Deletion Request
Email: contact [at] torchingale.com
Important information
Requests submitted via email will be processed within 7 business days after security verification. Once the account deletion is processed, this action cannot be undone. Data deletion requests may also result in the loss of specific features or history within the app.